If you would like to make an appointment with Member Services in order to secure a time that works best for you and ensure a seamless experience, please choose from the branch options below.
Please select a branch, date and time to make an appointment. You will receive a confirmation for your requested appointment time once properly completed.
Joe C.[Tammy was very nice, as she professionally explained company procedure to me. Even though I didn’t totally agree at the first, I then understood how the Credit Union strives to protect the safety of our members' accounts.]
Regina[April] Thank you for your help the other day with my account. I just wanted to say that the way the Credit Union is operating now is very convenient. I like having an appointment as it eliminates waiting to see a teller or a representative and is much more organized.
Clyde & JacquelineMy husband and I have been long standing members of Atlantic Federal Credit Union. We needed a patient, thorough and professional person to assess our {needs}. Adam embodied all of these characteristics and more!! He was always responsive and guided us through the entire process. Even during Covid practices, I never once felt that the personal touch was lost. We are extremely happy with the process and proud to be a member.
Atlantic Federal Credit Union, you have Always been available when I needed You!!Onee
SoniaThank you so much for taking the time to show us how much your organization cares. This is why me and my family bank with your organization!
Member Services representative at the Kenilworth branch, Tammy, is amazing. She is knowledgeable, helpful, and most important to me: extremely courteous. Tammy deserves a huge shout-out!Leta
Always a great experience with the employees. The tellers always offer help or suggestions. Ginny, Nara, and Donna are awesome!Ivy
ViolaI want to thank you, Adam for all your work with my loan app. You have been such a blessing to me. You are an asset to the Credit Union.
The best Credit Union I ever used!Eugene
What a great Credit Union…even before I was a member I felt welcomed. I love the customer service, your mobile app and your services. Keep up the excellent work, you have me as a member for life.Kirkston
I've been with Atlantic Federal for more than 20 years. Great customer service and I love the Holiday and Vacation Clubs.Wanda
Thank you! Great customer service, great products! I left the “big” banks; now Atlantic Federal is my primary bank.Ty
I’ve been an Atlantic Federal member for years! I'm very satisfied with the service.Nelly
I’ve been a member of MY CREDIT UNION since 2001. I wouldn’t EVER go anywhere else. Atlantic Federal is my family. There are too many pleasant and courteous staff members to try to name!Chamecca
Very good place to bank at – loans have very low interest and the Atlantic Federal staff is so easy to deal with. Great service!LaQuan
HalimaMy experience with Atlantic Federal has been exceptional! I have told anyone who will listen how great the Credit Union's service is.
HeatherWorking with you guys was basically a complete 180 from working with the last bank…so thank you again and we will absolutely be recommending you to all of our friends who are looking for mortgages.
JustinYvana has been my go to person at the Credit Union for many years. I know that whenever I have an issue I can always call on her at any time and she won't hesitate to help me out. Recently, my debit card was compromised and I noticed it after business hours so I wasn't sure of the proper protocol. I called Yvana, she walked me through the entire process and I came in the next morning to resolve the issue with Eileen, who was also a great help. The Credit Union is lucky to have such dedicated employees.
NathanielI was worried about how I was going to fund some of my daughter's college tuition. Well thank goodness for Ms. Magaly. She told me to sit down, relax and explain my needs. I was truly expecting to be denied once again like at one of those banks that I've dealt with in the past. Then she said "We have a loan that fits your needs and you qualify!" All my worries suddenly went away. I can say that she definitely puts the members first.
EdI made it to the Kenilworth branch just before the 5 pm closing. Even though it was late, Roberto patiently processed my loan – I’m sure on his own time. Then there’s Karina, who is so helpful and always has a smile. If I had a company, these people would be working for me! You’re lucky to have staff members of this caliber!
ElissaI am writing today to commend Lynn and express my gratitude for the high quality customer service she always provides whenever I call the Credit Union. She is professional, courteous and patient. I can feel her smile each and every time we talk on the phone.
SandraI recently had an emergency and needed a Home Equity loan quickly. My initial contact was with Aida and the loan was finalized by Sabrina. This was a very stressful time for me and both of these women were professional, patient, knowledgeable and considerate. They answered all of my questions, explained the various options as well as the process. They are an asset to the Credit Union.
