Visa Credit Cards | Atlantic Federal Credit Union
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Visa Credit Cards

To all of our valued Atlantic Federal Credit Union members, who also have an active Atlantic Federal Visa credit card account: Atlantic Federal Credit Union is excited to announce our partnership with a new credit card processor to better service your Visa credit card needs. This change will allow us to provide our members with an enhanced credit card program, full of new features and benefits!

In order to deliver you the best credit card program possible, this will require a few changes to your account, and we want to make sure you know exactly what’s happening. 

Please Note: 

  • Your existing card will not work after 09/21/2020.
  • Instructions will come with your new card to ensure it is ready to use on or after 09/21/2020.
  • The account number and expiration date on your new card will change along with the CVV code on the back.
  • It is extremely important to update your account information on all recurring charges (utilities, Netflix, EZ-Pass, etc) or credits that you have authorized on your Atlantic Federal Credit Union Visa credit card.

Once you activate your new card, beginning 09/21/20, you will have access to many additional features, with many more to come!  Please note, these features will not be available prior to the above date!

Features

  • 24/7 Cardholder Access: Now you can view and manage your Atlantic Federal Visa credit card account via our home banking website or on our mobile app.
  • 24/7 Cardholder Service: Call 1-888-999-2115 (toll free U.S.) or 531-233-6371 (International) for balance inquiries, payment information, transaction history, statement requests or to dispute a charge.
  • “eCS” - Electronic Customer Service: Enjoy expanded card management features such as reviewing transactions, pending activity, payment information, statements, custom e-mail alerts, plus you can sign up for e-statements. Access these features from our home banking website, or download our mobile app.
  • EMV Chip and Contact-less Transactions: Your new card will include the latest chip technology including support for contact-less transactions.
  • Safe and Secure: Every chip transaction and every contact-less transaction includes a unique code, helping to protect against fraud and keep your information safe.
  • Contact-less Card Symbol: Look for the contact-less symbol on the payment terminal. Save time every time you tap.
  • Enhanced Rewards Program: Starting 09/21/20, we will offer you a new rewards program with your Atlantic Federal Credit Union credit card called our “Inspire Rewards” program. Future enhancements are being made to offer you even more rewards than ever, in the meantime please note the following:
    • Any points already accumulated WILL be transferred to the new Inspire Rewards Program.
    • At this time, you will continue to earn and redeem points under the same terms as before.
    • To register your new card in order to monitor and redeem your Inspire Rewards points, visit www.UchooseRewards.com 

We apologize for any inconvenience during this necessary transition as we work diligently to offer our members an industry leading credit card program!  As always, we thank you for being a valued member of Atlantic Federal Credit Union.

View our Terms of Agreement.

Visa Credit Card FAQs

Why am I receiving a new Credit Card?
Will I need to send my payment to a new location after the conversion?
What do I need to do if I have preauthorized or recurring payments that are tied to my existing Atlantic Federal Credit Union Credit Card?
Will my previous card history transfer to my new card so that I have access to the information if needed?
Will my interest rate change as part of this conversion and card issuance?
My existing card does not expire for quite a while; can I continue using my existing card until expiration?
My spouse and I both have Atlantic Federal Credit Union Visa credit cards but I only received one card in the mail. Will my spouse be receiving a new card?
I set-up my monthly Credit Card payment as an automatic ACH transfer, payroll deduction, or recurring transfer. Do I have to make any changes?
Will I have a new PIN number so I can access cash with my new credit card?
Will my current rewards points carry over?
  • My husband and I have been long standing members of Atlantic Federal Credit Union. We needed a patient, thorough and professional person to assess our {needs}. Adam embodied all of these characteristics and more!! He was always responsive and guided us through the entire process. Even during Covid practices, I never once felt that the personal touch was lost. We are extremely happy with the process and proud to be a member.

    Clyde & Jacqueline
  • Atlantic Federal Credit Union, you have Always been available when I needed You!!
    Onee
  • Thank you so much for taking the time to show us how much your organization cares. This is why me and my family bank with your organization!

    Sonia
  • Member Services representative at the Kenilworth branch, Tammy, is amazing. She is knowledgeable, helpful, and most important to me: extremely courteous. Tammy deserves a huge shout-out!
    Leta
  • Always a great experience with the employees. The tellers always offer help or suggestions. Ginny, Nara, and Donna are awesome!
    Ivy
  • I want to thank you, Adam for all your work with my loan app. You have been such a blessing to me. You are an asset to the Credit Union.

    Viola
  • The best Credit Union I ever used!
    Eugene
  • What a great Credit Union…even before I was a member I felt welcomed. I love the customer service, your mobile app and your services.  Keep up the excellent work, you have me as a member for life.
    Kirkston
  • I've been with Atlantic Federal for more than 20 years. Great customer service  and I love the Holiday and Vacation Clubs.
    Wanda
  • Thank you! Great customer service, great products! I left the “big” banks; now Atlantic Federal is my primary bank.
    Ty
  • I’ve been an Atlantic Federal member for years!  I'm very satisfied with the service.
    Nelly
  • I’ve been a member of MY CREDIT UNION since 2001.  I wouldn’t EVER go anywhere else.  Atlantic Federal is my family.  There are too many pleasant and courteous staff members to try to name!
    Chamecca
  • Very good place to bank at – loans have very low interest and the Atlantic Federal staff is so easy to deal with. Great service!
    LaQuan
  • My experience with Atlantic Federal has been exceptional!  I have told anyone who will listen how great the Credit Union's service is.

    Halima
  • Working with you guys was basically a complete 180 from working with the last bank…so thank you again and we will absolutely be recommending you to all of our friends who are looking for mortgages.

    Heather
  • Yvana has been my go to person at the Credit Union for many years.  I know that whenever I have an issue I can always call on her at any time and she won't hesitate to help me out. Recently, my debit card was compromised and I noticed it after business hours so I wasn't sure of the proper protocol.  I called Yvana, she walked me through the entire process and I came in the next morning to resolve the issue with Eileen, who was also a great help.  The Credit Union is lucky to have such dedicated employees.

    Justin
  • I was worried about how I was going to fund some of my daughter's college tuition. Well thank goodness for Ms. Magaly. She told me to sit down, relax and explain my needs. I was truly expecting to be denied once again like at one of those banks that I've dealt with in the past.  Then she said "We have a loan that fits your needs and you qualify!"  All my worries suddenly went away. I can say that she definitely puts the members first.

    Nathaniel
  • I made it to the Kenilworth branch just before the 5 pm closing.  Even though it was late, Roberto patiently processed my loan – I’m sure on his own time. Then there’s Karina, who is so helpful and always has a smile. If I had a company, these people would be working for me!  You’re lucky to have staff members of this caliber!

    Ed
  • I am writing today to commend Lynn and express my gratitude for the high quality customer service she always provides whenever I call the Credit Union.  She is professional, courteous and patient.  I can feel her smile each and every time we talk on the phone.

    Elissa
  • I recently had an emergency and needed a Home Equity loan quickly.  My initial contact was with Aida and the loan was finalized by Sabrina.  This was a very stressful time for me and both of these women were professional, patient, knowledgeable and considerate. They answered all of my questions, explained the various options as well as the process.  They are an asset to the Credit Union.

    Sandra